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FAQs Window & Door Repair in MIAMIS, FL

With over 18 years of experience in the USA and 25 years of expertise in Europe, we pride ourselves on delivering top-notch window repair services. Our long history in the industry ensures that we bring quality, precision, and perfection to every job.

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Miamis Leader in Windows & Sliding Doors repair

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common queries about sliding door services

Frequently Asked Questions

We’ve taken the time to provide detailed answers to common inquiries, ensuring you have the information you need at your fingertips.

Do your services cover both window repair and door repair in Miami?

Yes. We are a full-service specialist for all needs in Miami-Dade County. This includes both window glass replacement and door hardware/lock repair, as well as specialized services like sliding glass door track repair and window seal replacement.

Absolutely. All our technicians are trained to service, repair, and replace components on HVHZ (High Velocity Hurricane Zone) compliant windows and doors. We only use NOA-approved materials where required to maintain your property's code compliance.

Yes, this is our specialty. We provide full-service sliding door repair, focusing on replacing corroded rollers, resurfacing pitted tracks, and repairing the seals that cause leaks due to Miami's salt air and humidity.

In most cases, yes. The "fog" means your window seal has failed (a common issue in humid Miami). We specialize in IGU (Insulated Glass Unit) replacement within the existing frame, which is significantly more cost-effective than replacing the entire window.

What is the estimated response time for an emergency broken glass repair in Miami?

We offer rapid response for emergencies, such as shattered windows or non-secure doors. We prioritize these safety concerns and aim to provide immediate service to stabilize and secure your Miami-Dade property.

We offer a comprehensive warranty on both materials and labor. We use only high-performance, climate-appropriate hardware and sealants, and we stand behind our artistry for lasting results against the Florida environment.

Do you need a building permit to fix a broken window in Miami ?

Only if the whole window frame is modified or if the work involves making structural changes to a unit that is rated for impact. In most cases, you don't need a permit to replace glass or fix hardware. But if we're replacing the whole window frame or the opening, we need permissions. We take care of the whole permit application process for you, making sure that everything is done according to Miami-Dade building department laws and saving you the trouble of dealing with the red tape.

If you see condensation or fog between the glass panes, this is a sure sign that the seal has failed. In Miami, where the heat and humidity are very high, broken window seals are very prevalent. The moisture that gets stuck between the panes means that the insulating gas has leaked out and the thermal barrier is broken. This makes your air conditioning system work harder, which costs you more money in energy. You might also notice that the window seems warmer to the touch or that some parts are hard to cool down. We can fix broken IGUs quickly, which can make your windows more energy efficient and lower your cooling costs.

Yes, we are factory-trained and able to fix most of the major brands of impact windows that are used in Miami. We regularly work with high-end brands like PGT, CGI, and ES Windows. Our experts know how each manufacturer builds things, what kinds of hardware they need, and what kinds of materials they need. This skill is very important since impact windows are engineered systems. If you use the wrong parts or install them incorrectly, the window's certification will be void and your home would be vulnerable. We work with authorized wholesalers to source original OEM parts and NOA-approved replacements.

We offer full window repair service all throughout Miami-Dade County, including Miami, Miami Beach, Coral Gables, Coconut Grove, Brickell, Downtown Miami, Kendall, Doral, Aventura, Key Biscayne, Pinecrest, South Miami, Homestead, and all the cities around them. The whole county has to wait 90 minutes for us to respond to an emergency.

Which parts of Miami-Dade do you cover?

The cost depends on the size of the window, the degree of damage, and whether or not impact-rated glass is used. Simple hardware repairs could cost between $150 and $300, while replacing impact glass could cost between $400 and $1,200 or more per window, depending on the size and needs. Before any work starts, we always provide you an honest, upfront price and a detailed written estimate. There are no extra costs or levies that you didn't expect.

Yes, we work with insurance companies all the time and can give you all the paperwork, pictures, and detailed quotations you need to back up your claim. We know what insurance adjusters need to see, and we may be able to speed up the process of getting permission.

How much does it cost to replace the rollers on a typical Miami patio door?

Roller replacement for a standard two-panel sliding glass door typically ranges from $250-$450, depending on the door weight, roller type (tandem vs. single), and hardware grade. This includes labor and premium stainless steel rollers. Track resurfacing, if needed due to corrosion or pitting, is an additional $150-$300, depending on the extent of damage. We always provide a transparent quote after our free inspection, so you know exactly what you are paying for with no hidden fees.

Florida's humid, salt-air environment accelerates corrosion on low-grade steel rollers, causing them to rust, seize, and fail within 1-3 years. Simultaneously, wind-blown sand and salt create microscopic pits in the aluminum track, which further damage the rollers and create that grinding sensation. Standard hardware store rollers are not designed for coastal climates. That is why we exclusively use marine-grade stainless steel rollers and professionally resurface tracks—to eliminate both causes of failure and provide a permanent solution.

Yes, absolutely. We specialize in servicing and replacing all multipoint locking systems and specialized hardware used on Florida's impact-rated patio doors. Impact doors require specific locks that meet Miami-Dade's High Velocity Hurricane Zone (HVHZ) requirements, and we carry these components in our mobile workshop. Whether your lock is broken, difficult to engage, or needs upgrading for better security, we can repair or replace it while maintaining your door's impact rating and insurance compliance.

Most standard roller replacements and adjustments take 1-2 hours on-site. If track resurfacing is required, add another 30-60 minutes. For more complex repairs involving lock replacement, glass panel replacement, or framework, we will provide a detailed timeline during our initial inspection. We carry the most common parts in our mobile workshop, so we can usually complete the repair in a single visit. Emergency same-day service is available for urgent security issues.

Do you offer a warranty on your sliding door repairs?

Yes. All of our roller replacements come with a comprehensive warranty on both parts and labor. Our premium stainless steel rollers are warrantied against corrosion and failure, and our artistry is guaranteed. Unlike competitors who use cheap parts with no backing, we stand behind every repair because we know our materials are built to last in Florida's harsh climate. Specific warranty terms are provided in writing with every service.

Yes, we service both residential and commercial sliding door systems throughout Miami-Dade County. Commercial doors often require heavier-duty hardware and faster turnaround times—both of which we specialize in. Whether it is a storefront, office building, or hotel, we have the equipment and expertise to handle heavy commercial-grade doors. We also offer maintenance contracts for commercial properties to prevent downtime and extend door life.

My glass door is hard to open. Do I need to get a new door?

No, you don't normally need a new door. The problem is usually worn-out rollers and track damage, which we can replace and resurface for a small fraction of the cost of replacing them. It costs 15–20% of the cost of replacing the whole door to fix a sliding door roller and track, but it makes the door perform like new again. We'll check out your door and honestly tell you if mending it or acquiring a new one is the best choice for your needs and budget.

Only if the whole frame is being replaced or the opening's structure is being modified. You usually don't need a permit to modify parts, replace hardware, or fix alignment. But if your door is impact-rated and we're replacing significant pieces, we make sure that all work is done according to HVHZ standards and give you papers for your records and insurance. We take care of all the coding bugs, so you don't have to worry about them.

Yes, we can service any type of commercial door system. This comprises panic bar hardware (both rim-mount and concealed vertical rod types), aluminum storefront doors, automated door operators, hydraulic door closers, and pivot hinge systems. We also help businesses with integrating access control systems, making sure they are up to date with ADA rules, and making emergency repairs so they can keep running. Our business experts know how to work with all the big names in commercial doors and hardware.

Most residential door repairs take between one and three hours, depending on how much work needs to be done. It normally takes 1 to 2 hours to fix sliding door rollers and tracks. Usually, it takes an hour to change the latch or hinge on a door. It could take 2 to 4 hours to fix the frame or change the multipoint lock system, which are more difficult repairs. We give you exact time estimates on our first inspection so you can get ready.

What kinds of door hardware do you have for sale?

We work on all major brands of doors and hardware, including Andersen, Pella, Milgard, PGT, CGI (for impact doors), Schlage, Kwikset, Baldwin (for residential locks), Dorma, LCN, Norton (for commercial closers), Von Duprin, Corbin Russwin, and Precision (for panic hardware). We can find the proper parts for your unique or imported door system and put them in for you. We stay in touch with all of our essential suppliers so that we can acquire parts right away.

Yes, we do offer emergency door repair service for situations that are crucial for security, like broken locks, doors that won't close or latch properly, entry doors that have been broken into, and commercial doors that are getting in the way of business. Most of the time, we can help you on the same day, and for emergencies, we can generally get there in 2 to 4 hours. We know that door security can't wait, therefore we're here to help you every day of the week.

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